Support

Support Center

Learn about Pantera AI, our security practices, and how to get help from our team.

What is Pantera?

Pantera is an AI-powered neural symbolic automation platform. It learns workflows from natural-language instructions or screen recordings and replays them deterministically with zero ongoing LLM costs.

The platform automates browsers, APIs, and complex multi-step business processes, enabling teams to eliminate repetitive work and scale operations without adding headcount.

How It Works

1

Describe or Record

Provide natural-language instructions or record your workflow directly in the browser. Pantera observes every action and decision.

2

AI Learns

Pantera's AI engine analyzes your workflow and generates a deterministic automation — no ongoing AI inference costs during execution.

3

Execute Reliably

Run your automations on demand or on a schedule. Monitor every execution with full audit logging, error handling, and notifications.

Security & Compliance

Pantera is built with security at its core. Our platform runs on Google Cloud Platform and follows industry best practices for data protection, access control, and operational security.

  • SOC 2 Type I — Committed to achieving and maintaining SOC 2 compliance across all Trust Services Criteria.
  • Encryption — All data is encrypted at rest (AES-256) and in transit (TLS 1.2+).
  • Access Control — Role-based access control with least-privilege principles enforced across all systems.
  • Audit Logging — Comprehensive logging of all system access and changes with tamper-evident storage.
  • Infrastructure Security — Hosted on Google Cloud Platform with network isolation, firewall rules, and automated vulnerability scanning.
  • Incident Response — Documented incident response procedures with defined escalation paths and post-incident review processes.

Get Support

Our team is here to help. Reach out with any questions about the platform, your account, or security.

Email Support

Send us a message and our team will respond promptly.

support@getpantera.com

We aim to respond within 1 business day.

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