TERMS AND CONDITIONS

PANTERA AI INC.

Effective Date: November 19, 2025

Last Updated: November 19, 2025

1. ACCEPTANCE OF TERMS

By accessing or using the Pantera AI platform, including our PRAG (Process Reasoning and Automation Generation) neuro-symbolic engine and associated services (collectively, the "Platform"), you ("User", "you", or "your") agree to be bound by these Terms and Conditions ("Terms"). If you are using the Platform on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE PLATFORM.

2. PLATFORM DESCRIPTION

2.1 Neuro-Symbolic AI Technology

The Platform utilizes proprietary neuro-symbolic AI technology that combines:

• Neural network processing for pattern recognition and learning
• Symbolic reasoning for logical inference and explainability
• Process automation through visual demonstration analysis
• Hybrid architecture ensuring both accuracy and interpretability

2.2 Core Services

The Platform provides:

• Automated workflow generation from screen recordings and demonstrations
• Process reasoning with explainable decision paths
• Integration with enterprise systems (ERP, CRM, etc.)
• Audit trails and reasoning transparency
• Custom automation development

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3. USER REGISTRATION AND ACCOUNTS

3.1 Account Requirements

To access the Platform, you must:

• Provide accurate, current, and complete information
• Maintain the security of your credentials
• Promptly update any changes to your information
• Be at least 18 years old or the age of majority in your jurisdiction
• Not be barred from using the Platform under applicable law

3.2 Account Security

You are responsible for all activities under your account. Notify us immediately of any unauthorized use or security breach at security@panteragpt.com.

3.3 Children 

The Platform is not directed to children under 13, and we do not knowingly collect personal data from children under 13. You must not use the Platform if you are under 13 years old. If you believe a child under 13 has provided us with personal data, please contact us at legal@panteragpt.com and we will take appropriate steps to delete such information.

4. REQUIRED USER CONSENTS

By using the Platform, you expressly consent to:

4.1 Data Processing Consent

• Collection and processing of interaction data for AI training (subject to applicable Data Processing Agreements and enterprise configuration settings)
• Analysis of uploaded screen recordings and demonstrations
• Processing of workflow patterns for optimization
• Retention of process data for service improvement

Note: Enterprise customers may configure data processing preferences through their Data Processing Agreement (DPA), which will govern the extent of AI training data usage.

4.2 AI Interaction Consent

• Interaction with automated systems powered by neuro-symbolic AI
• Automated decision-making for process optimization
• Machine learning improvements based on your usage patterns
• Hybrid human-AI collaboration in workflow development

4.3 Recording and Monitoring Consent

• Recording of screen demonstrations you provide
• Analysis of visual elements in uploaded content
• Monitoring of automation performance metrics
• Collection of feedback for reasoning improvement

5. OWNERSHIP AND LICENSING

5.1 Platform Ownership

Pantera AI Inc. owns all rights, title, and interest in:

• The PRAG neuro-symbolic engine and underlying technology
• Platform software, algorithms, and architectures
• Symbolic reasoning frameworks and neural network models
• All improvements, modifications, and derivatives thereof

5.2 User Input Ownership

You retain ownership of:

• Original content you upload (screen recordings, documents)
• Your proprietary business processes and workflows
• Data you input that is not derived from Platform processing

5.3 Output Licensing

Generated Outputs

As between you and Pantera AI, and subject to Pantera AI’s underlying Platform IP, you may use the outputs as set out below:

a) Standard License Grant:

• You receive a non-exclusive, worldwide, perpetual, royalty-free license to use, modify, and deploy outputs for your internal business purposes
• This license is contingent on compliance with these Terms and payment of applicable fees
• The license includes the right to create derivative works from outputs for your internal use

b) Platform Technology:

• Outputs may incorporate or be generated using proprietary Platform technology (algorithms, reasoning frameworks, neural architectures)
• Pantera AI retains all rights to the underlying Platform technology, methodologies, and processes used to generate outputs
• You may not extract, reverse engineer, or replicate the Platform technology from outputs

c) Custom Developments:

• For custom automation solutions developed collaboratively with Pantera AI:
  
  • You own: Business logic, process specifications, and domain-specific content you provide
  • Pantera AI owns: Underlying AI technology, reusable components, and technical frameworks
  • Shared rights: Specific custom implementations may be subject to negotiated terms in separate agreements
• Custom development ownership will be clearly documented in your enterprise agreement or statement of work

d) Proprietary Notices:

• You may not remove or obscure proprietary notices, trademarks, or attributions from outputs
• Platform-generated code or workflows may include technical markers for support purposes

5.4 Feedback and Improvements

Any feedback, suggestions, or improvements you provide become the property of Pantera AI and may be incorporated into the Platform without compensation.

6. ACCEPTABLE USE POLICY

6.1 Permitted Uses

You may use the Platform solely for:

• Lawful business process automation
• Internal workflow optimization
• Integration with authorized systems
• Other uses explicitly authorized in writing

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6.2 Prohibited Uses

You shall NOT:

• Reverse engineer, decompile, or attempt to discover source code
• Use the Platform to process illegal or harmful content
• Attempt to bypass security measures or access controls
• Create competing products using Platform insights
• Violate any applicable laws or regulations
• Process personal data without proper authorization
• Use the Platform for high-risk activities where failure could cause harm

7. TRANSPARENCY STANDARDS

7.1 AI Decision Transparency

We commit to providing:

• Clear explanations of automated decisions when requested
• Reasoning traces for symbolic inference paths
• Confidence scores and uncertainty indicators
• Audit logs for compliance purposes

7.2 Service Information

Users have the right to:

• Access documentation about Platform capabilities and limitations
• Understand how their data is processed
• Request information about specific automation decisions
• Receive notice of material changes to the service

8. DATA PROTECTION AND PRIVACY

8.1 Data Processing

We process data in accordance with our Privacy Policy and applicable data protection laws, including:

• GDPR (for European users)
• CCPA (for California users)
• Other applicable regional regulations

8.2 Data Security

We implement industry-standard security measures including:

• Encryption in transit and at rest
• Access controls and authentication
• Regular security audits
• Incident response procedures

9. LIMITATIONS OF LIABILITY

9.1 Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF OUTPUTS.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

a) Exclusion of Damages: PANTERA AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL.

b) Cap on Liability: OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (i) THE AMOUNT PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (ii) ONE THOUSAND DOLLARS ($1,000).

9.3 Specific Limitations for AI Services

We specifically disclaim liability for:

• Errors in automated reasoning or process generation
• Decisions made based on Platform outputs
• Integration failures with third-party systems
• Unexpected behavior in edge cases
• Performance variations in complex scenarios

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10. USER RIGHTS AND OBLIGATIONS

10.1 Your Rights

You have the right to:

• Access your account and data
• Request correction of inaccurate information
• Export your proprietary workflows (subject to technical feasibility)
• Receive support according to your service tier
• File claims through our dispute resolution process

10.2 Your Obligations

You must:

• Use the Platform in compliance with these Terms
• Ensure you have rights to all content you upload
• Maintain appropriate backups of critical data
• Implement reasonable security measures
• Cooperate with our support and security teams

11. CLAIMS MECHANISMS

11.1 Support Requests

For technical issues or general inquiries:

• Email: support@panteragpt.com
• Response time: Within 2 business days
• Support hours: Monday-Friday, 9 AM - 5 PM EST

11.2 Dispute Resolution Process

All disputes arising out of or relating to these Terms or your use of the Platform shall be resolved as follows:

Step 1: Direct Resolution (Required) Contact us at legal@panteragpt.com with detailed information about your claim. Both parties agree to negotiate in good faith for 30 days.

Step 2: Mediation (Optional) If unresolved after 30 days, either party may request non-binding mediation through the American Arbitration Association (AAA).

Step 3: Binding Arbitration (Required) Any dispute not resolved through Steps 1-2 shall be settled exclusively by binding arbitration:

• Arbitration Rules: AAA Commercial Arbitration Rules
• Location: Delaware, United States
• Arbitrator: Single arbitrator mutually agreed upon, or appointed by AAA
• Language: English
• Governing Law: Delaware law (as specified in Section 12.1)

Exceptions to Arbitration:

• Claims for injunctive relief to protect intellectual property rights
• Claims under $10,000 (may be pursued in small claims court)

11.3 Intellectual Property Claims

For IP-related claims (copyright, patent, trademark):

• Email: ip@panteragpt.com
• Include detailed description and supporting documentation
• We will respond within 10 business days

12. GOVERNING LAW AND JURISDICTION

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

12.2 Arbitration and Jurisdiction

All Users: Subject to the dispute resolution process in Section 11.2, all disputes shall be resolved through binding arbitration in Delaware as specified above.

Court Proceedings (Limited Exceptions):

• For the limited exceptions noted in Section 11.2 (injunctive relief, small claims), exclusive jurisdiction shall be in the state and federal courts located in Wilmington, Delaware
• By using the Platform, you consent to personal jurisdiction in Delaware for such proceedings

12.3 Class Action Waiver

You agree that any arbitration or proceeding shall be conducted on an individual basis only. You waive the right to participate in class actions, class arbitrations, or representative actions.

12.4 International Users

For users outside the United States:

• The arbitration provisions in Section 11.2 apply equally
• Delaware law governs as specified in Section 12.1
• Arbitration awards are enforceable under the New York Convention
• Local mandatory consumer protection laws may apply where they cannot be waived by agreement

13. SUBSCRIPTION AND PAYMENT TERMS

13.1 Subscription Plans

• Plans and pricing are as displayed on our website
• Subscriptions auto-renew unless cancelled
• Price changes require 30 days' notice

13.2 Payment Terms

• Payment is due upon invoice
• Late payments accrue interest at 1.5% per month
• We may suspend service for non-payment

14. TERMINATION

14.1 Termination by You

You may terminate your account at any time by:

• Providing 30 days' written notice
• Paying all outstanding fees
• Exporting your data (within technical limitations)

14.2 Termination by Us

We may terminate or suspend your access immediately for:

• Breach of these Terms
• Non-payment
• Illegal or harmful use
• Upon request by law enforcement

14.3 Effect of Termination

Upon termination:

• Your access to the Platform ceases
• We may delete your data after 30 days
• Licenses to outputs remain in effect (if paid for)
• Confidentiality obligations survive

15. MODIFICATIONS TO TERMS

We may modify these Terms by:

• Posting updated Terms on our website
• Providing notice via email or Platform interface
• Updates are effective 30 days after notice
• Continued use constitutes acceptance

16. MISCELLANEOUS

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Pantera AI.

16.2 Severability

If any provision is found unenforceable, the remaining provisions continue in full force.

16.3 No Waiver

Our failure to enforce any right or provision is not a waiver of that right or provision.

16.4 Assignment

You may not assign these Terms without our written consent. We may assign our rights to any successor or affiliate.

16.5 Force Majeure

Neither party is liable for delays caused by circumstances beyond reasonable control.

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17. SPECIFIC PROVISIONS FOR ENTERPRISE USERS

17.1 Enterprise Agreements

Enterprise customers may have separate agreements that supersede these Terms.

17.2 SLA and Support

Enterprise tiers include:

• Service Level Agreements
• Dedicated support channels
• Custom integration assistance
• Priority feature requests

18. EXPORT COMPLIANCE

You represent that you are not:

• Located in a country subject to U.S. embargo
• On any U.S. government restricted parties list
• Using the Platform for prohibited end uses

19. CONTACT INFORMATION

Pantera AI Inc.

• General Inquiries: info@panteragpt.com
• Legal: legal@panteragpt.com
• Support: support@panteragpt.com
• Address: 1415 Coral Ridge Dr, Fort Lauderdale, 33304
• Phone: +1(7863016313)

20. ACKNOWLEDGMENT

BY USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.