WHATSAPP · AI AGENTS · CALLS
AI agents and human reps in a single WhatsApp inbox. They reply in seconds, answer calls and leave evidence of every step.
Official WhatsApp Business API · Data isolated per company
INBOX · SALES
MR
María R.
I want the four-night package in Cancún for…
20 s ago
WA
WhatsApp call · 3:42
Summary: asking about December dates, two adults, budget already set.
2 min ago
JP
Jorge P.
I already made the transfer, sending the receipt now.
6 min ago
COMPANIES THAT TRUST PANTERA
Sunset
Coninsa
Nutresa
Conaltura
Constructora Bolívar
Consortium Legal
Villarreal HLB
IVS
Pantera Agents captures, converts and retains in the channel your customer already uses.
01 · CAPTURE
The AI agent greets, asks what matters and hands over a qualified lead. Day, night and weekends.
Meta ads to WhatsApp
Web chat
24/7 coverage
Hi, I saw the ad for the Cancún package. What does it include?
Hi! It includes four nights and breakfast. What dates, and how many people?
02 · CONVERT
Automatic assignment by schedule, workload and business unit. Summary ready, CRM updated, nothing to ask twice.
HANDOFF TO THE REP
Destination
Cancún
Dates
Dec 18–22
People
2 adults
Assigned to
Laura · Sales
03 · RETAIN
Meta-approved templates, segmented sends and replies that land back in the same inbox, with the rep who already knows the customer.
December promo
Delivered, read and replies tracked per send, with every reply routed back to the assigned rep.
NEW · WHATSAPP CALLS
During business hours your reps answer from the browser. Outside hours, the AI voice agent. Every call stays in the conversation, with recording, transcript and summary.
24/7
AI voice agent
0
Personal rep phone numbers exposed
100%
Calls recorded and transcribed
1
Thread per customer: chat and voice
WITH REPS ONLINE
Your team answers, from Pantera.
The call rings in the assigned rep's browser, with the chat right beside it.
No personal number exposed and no mobile phone in the middle.
If nobody picks up, the call goes to the voice agent.
OUTSIDE HOURS
The AI voice agent answers.
Natural voice, in Spanish and English.
Handles the routine questions and captures the details for follow-up.
First thing in the morning, the conversation is in the team's queue.
Recording
Available to supervisors, with a log of every playback.
Transcript and summary
The rep reads in ten seconds what took four minutes to say.
A single thread
Messages and calls from the same customer live in the same conversation.
No call cost for the customer
The customer calls over WhatsApp using their mobile data or wifi.
Tourism and timeshare
Meta leads qualified and packages closed over WhatsApp.
Real estate and construction
Prospects, tenants and owners handled without queues.
Utilities and collections
Reminders, balances and payment plans with traceability.
Consumer goods and distribution
Orders from shopkeepers and distributors, straight over WhatsApp.
Legal and professional services
Case intake with confidentiality from end to end.
INDUSTRY · TOURISM AND TIMESHARE
The traveller writes at 11 p.m. from an ad. The AI agent replies, captures dates, party size and budget, and first thing in the morning your rep has a lead ready to quote.
SUNSET · SEPTEMBER 2026
9,336
conversations handled in the month
9,197
new leads registered
Resort chain in Mexico and the Caribbean. Vacation package sales over WhatsApp, in Spanish and English.
THE LATE-NIGHT LEAD
Ads run twenty-four hours. The sales team does not. A lead with no answer in the first hour is already quoting with someone else.
THE SAME FIVE QUESTIONS
Destination, dates, party size, budget, origin. Your rep asks them in every chat before they can sell anything.
CAMPAIGNS IN THE DARK
Meta optimises for messages, not sales. Without sending the sale back, the spend rewards whoever only asks questions.
01
Meta ad
The traveller taps Send message and lands in your WhatsApp.
02
AI replies in seconds
Greets, presents the package and captures the trip details.
03
Rep assigned
By schedule, workload and language, with the summary ready.
04
CRM up to date
Contact created on the first message; the status returns to the inbox.
05
The sale goes back to Meta
The spend learns from real bookings, not from clicks.
Bilingual from the first message
The agent detects the language and the lead reaches the team that covers that market.
WhatsApp calls
The traveller who prefers to talk calls from the same chat. Your rep answers, or the voice agent does.
Separate business units
Sales, collections and member service, each with its own inbox, numbers and rules.
Campaigns to your base
Seasonal promotions with approved templates and replies routed to the right rep.
SECURITY
Every message, assignment and AI agent action is logged. When the auditor asks, the evidence is already there.
Data isolated per company
Three independent layers: database, application and network.
MFA and IP-based access
Only the people who should get in, from where they should.
Immutable log
Who did what, when and in which conversation.
Personal data protected
Never in plain text in the system logs.
Fixed price per plan. WhatsApp messages at Meta's cost, with no markup.
Monthly
Annual (save 20%)
STARTER
USD 119
USD 149
per month
USD 1,428/year · was USD 1,788
Billed month to month
For teams starting to handle WhatsApp with an AI agent.
1,000 new contacts per month
3 users · 1 WhatsApp number
Omnichannel inbox and campaigns
1 AI agent · 300 AI conversations per month
Book a demoGROWTH
USD 319
USD 399
per month
USD 3,828/year · was USD 4,788
Billed month to month
For sales teams handling campaigns, calls and several numbers.
2,000 new contacts per month
10 users · 3 numbers
3 AI agents · 1,000 AI conversations per month
150 WhatsApp calls answered by AI per month
Book a demoADVANCED
USD 639
USD 799
per month
USD 7,668/year · was USD 9,588
Billed month to month
For operations with several business units and audit controls.
5,000 new contacts per month
20 users · 10 numbers
Unlimited AI agents · 3,000 AI conversations per month
300 WhatsApp calls answered by AI per month
Reps answer calls in the browser
Talk to salesENTERPRISE
Custom
quoted per operation
Volume, SLA and dedicated support
For large teams: volume, SLA and dedicated support.
Contacts and numbers to measure
Unlimited users · custom AI or your own key
SLA and dedicated support
Guided implementation
Talk to salesFeature
Starter
Growth
Advanced
Enterprise
New contacts per month
1,000
2,000
5,000
Custom
Users
3
10
20
Unlimited
WhatsApp numbers
1
3
10
Custom
Omnichannel inbox and campaigns
✓
✓
✓
✓
AI agents (text)
1
3
Unlimited
Unlimited
AI conversations included per month
300
1,000
3,000
Custom or your own key
WhatsApp calls answered by AI per month
—
150
300
Custom
Reps answer calls in the browser
—
—
✓
✓
Business units, mandatory MFA, IP access, audit
—
—
✓
✓
SLA and dedicated support
—
—
—
✓
The same across all plans. You only pay for what you use above what is included.
USD 99
per additional 2,000 new contacts
USD 99
per additional 1,000 AI conversations
USD 30
per additional user per month
Meta cost
WhatsApp messages, with no markup
USD 0.20
per minute of AI voice, after the calls included in your plan
What counts as a new contact?
A person who writes or calls for the first time in the month. Conversations with contacts you already have do not count.
What counts as an AI conversation?
A conversation where the AI agent replies, up to thirty replies. If your balance runs out, the AI stops and the conversation moves to your reps, so no customer is left without an answer. With the premium model, each conversation counts as three. If you connect your own AI key, it does not draw from your plan.
Do I need my own WhatsApp number?
Yes, connected to the official WhatsApp Business API. We walk you through the registration with Meta.
Can I change plans?
Yes. You can move up whenever you want; the change applies from the next cycle.
Where does my data live?
Isolated per company, encrypted at rest and in transit, with an audit log of every action.
What counts as an AI-answered call?
A WhatsApp call answered by the voice agent, up to five minutes. From minute six, and for calls above the number included in your plan, it is billed at USD 0.20 per minute.
Thirty minutes with our team. We show you Pantera Agents with a case from your own industry.
AI digital workers that execute finance operations on the systems you already run.
Backed by
Product
Offices
Fort Lauderdale, United States
Mexico City, Mexico
Bogotá and Medellín, Colombia